Deaf Hill and Kelloe Primary Federation

Children are valued as individuals.

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Home / SEND / Compliments, Complaints and Feedback

Compliments, Complaints and Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience. We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints and Feedback
  • Key Policies

Deaf Hill Primary School

Station Road West

Trimdon Station

County Durham

TS29 6BP


Tel: 01429 880 358

Email: deafhill@durhamlearning.net


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Kelloe Primary School

Front Street

Kelloe

County Durham

DH6 4PG


Tel: 0191 377 0275

Email: kelloe@durhamlearning.net

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